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What is the Radio Vault customer privacy policy?
Radio Vault is committed to protecting your privacy. The majority of the information we collect is used to continuously
improve the content we provide our customers and to make your shopping experience easier and more enjoyable.
What information is collected when a customer joins the Radio Vault Subscription Service?
When you initially subscribe to our service, we ask for your email address, name, billing/shipping address,
phone number and credit card information. We also ask you to choose a password. This information
allows us to set-up an account for you, process your ongoing subscription service fees and make subsequent ordering
quick and easy. This information is transmitted using secure server software and your data is encrypted
to the highest standard currently available. Any third parties employed by Radio Vault to process
your information are required to store your information with the strictest of confidence.
What information is collected on subsequent orders?
After you have subscribed to the Radio Vault Subscription Service
you may login to the member's area of the RadioVault.com web site. By using cookie technology and other server log files, Radio Vault can
recognize you on return visits. This may allow you to place items in your shopping cart that will still be there
if you decide to acquire them during a subsequent visit. In addition, cookies allow us to keep track of your user preferences to make your user experience at our site more enjoyable.
What information is collected when a visitor or customer enters a contest?
From time to time Radio Vault may offer both visitors and subscribers the opportunity to participate in contest offerings.
These contests are strictly voluntary. We ask for a variety of information that may include your name,
address, age, gender, listening preferences, and email address. Occasionally, we make our list of
customer postal addresses available to other companies offering products or services that may be of
interest to you. However, we never share personal or demographic information. If you do not want to
receive these offerings, please send us an e-mail instructing us to remove your email address and/or name and mailing address from lists provided to others. Send your request via e-mail to Customer Service here.
How can I opt out of Radio Vault promotional mailings?
Radio Vault customers and visitors who
have previously chosen to receive promotional mailings can remove themselves from our
mailing list by sending a promotional mailing opt-out request here. Additionally, the
promotional email we send contains a link to "opt-out" of receiving these
messages in the future.
What are cookies and how are they used on your site?
A cookie is a text file placed on a user’s hard drive by a web site. Radio Vault uses cookies
primarily to enhance your browsing experience. Cookies allow us to keep track of your user preferences, the items you have placed in your shopping cart, and the pages you view on a
web site and how often you remain on any given page. This allows Radio Vault to continuously improve your shopping experience and
the content we offer you. The cookies we use do not contain any personally identifiable
information. Aggregated statistics not linked to any individual may be shared
with our marketing partners.
What is your policy on linking to other sites?
At various times, Radio Vault may contain links to other websites. Please be advised that although we have
strict criteria for placing a link on our site, we are not responsible for the
content or business practices of these sites and strongly recommend that you
read the privacy policy on each site you visit.
What information does Radio Vault disclose to its business partners?
Radio Vault maintains the highest standards of ethics in assuring our customer's privacy. All information with regard to our customer's accounts, correspondence and Radio Vault customer lists is handled with the utmost discretion.
We do not rent or sell lists of our customers' email addresses, telephone numbers or credit card information.
Occasionally we make our list of customer postal or email addresses available to other companies offering products and services that may be of interest to you. If you do not wish to receive these mailings, send us an e-mail instructing us to remove your name and address from lists provided to others. Send your request via e-mail to Customer Service here or write to us at:
Radio Vault
Attn: Customer Service
P.O. Box 1315
Little Falls, NJ 07424
Please allow 3-4 weeks for the change to take effect.
How will I be notified of changes to your privacy policy?
Changes to the Radio Vault privacy policy will be posted here. Please check back frequently.
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